Please note that there are two different conference venues: June 14/15 - Century City Conference Centre June 16 - Kirstenbosch Conference Centre (transportation available)
From challenges to disruptive innovation: Understanding the journey of resilience in an entrepreneur disrupting the private security industry Speaker: Paul Lim (Singapore Management University, Singapore) Introduction: Innovative disruptors are applauded yet hated concurrently. The journey overcoming governmental, industrial and customer roadblocks is difficult. How does one then go on to disrupt a whole industry locally, and potentially worldwide? This in-depth study seeks to provide a deeper understanding into how an individual achieved disruption despite numerous roadblocks. Methods: This study utilises a descriptive case study research approach. A case study protocol of procedures and rules was created before data collection. Semi-structured interviews were conducted over four and a half hours, over a period of two sessions, in one and a half months. The researcher audio recorded the interview whilst directly observing the individual’s behaviour. A research assistant took notes and converted the audio recordings into a transcript. Secondary sources of data such as newspaper clippings on the individual were used to cross-reference with his interview statements. Additionally, the individual also completed the Connor-Davidson Resilience Scale (CD-RISC) survey. Findings: The data is in the midst of being processed. One finding is the results of the CD-RISC survey. The highest ratings for all items were scored except for one middle rating in resourcefulness. Understanding his journey will help identify and educate individuals who are potential disruptors.
